Frequently Asked Questions
Everything you need to know about EchoFelix AI legal assistant
What is EchoFelix and how does it work?
EchoFelix is an AI-powered legal assistant specifically designed for South African law firms. It uses advanced artificial intelligence to help lawyers dictate documents, analyze case files, and search through legal documents. The system is trained on South African law and legal precedents, ensuring accurate and relevant assistance for local legal practice.
Is EchoFelix POPIA compliant?
Yes, EchoFelix is fully POPIA (Protection of Personal Information Act) compliant. All data is processed and stored on South African servers, ensuring your clients' information never leaves the country. We implement bank-level encryption and maintain strict data privacy protocols to protect attorney-client privilege.
How much time can EchoFelix save my practice?
EchoFelix typically saves law firms 70% of their non-billable admin time. This translates to 2-3 hours per day per lawyer that can be redirected to billable work. For a 5-person firm, this could mean saving 10-15 hours daily, significantly increasing revenue and reducing administrative burden.
What types of documents can EchoFelix help with?
EchoFelix can assist with meeting minutes, client notes, first drafts of contracts, case summaries, research memos, and correspondence. It can also analyze case files to extract key information like parties, dates, timelines, and potential red flags. The system is particularly effective for repetitive administrative tasks.
How accurate is EchoFelix for South African law?
EchoFelix is specifically trained on South African legal precedents, statutes, and case law. It understands local legal terminology, POPIA requirements, Companies Act provisions, and other SA-specific legal frameworks. While it provides excellent assistance, all AI-generated content should be reviewed by qualified legal professionals. If your law firm requires something more specific, let our team know so we can develop according to your needs.
Can I try EchoFelix before committing to a plan?
Yes, we offer a free 30-minute personalized demo where you can see EchoElix in action with your own documents. We also provide a 30-day money-back guarantee on all plans, so you can try the full system risk-free. No credit card is required for the demo.
How does EchoFelix compare to ChatGPT or other AI tools?
Unlike generic AI tools, EchoFelix is specifically designed for legal practice. It's trained on South African law, hosted on SA servers for POPIA compliance, and understands legal workflows. Generic AI tools lack legal context, may violate data privacy laws, and aren't designed for professional legal use.
What security measures does EchoFelix have?
EchoFelix uses bank-level 256-bit encryption, secure SA cloud hosting, and maintains strict data isolation. We never share your data with third parties, and all processing happens on South African servers. Our security protocols exceed industry standards and are designed specifically for legal practice requirements.
How many users can access EchoFelix on the Team plan?
The Team plan includes up to 5 users for R13,400/month. Additional users can be added for R2,200/month each. Each user gets their own secure login and can collaborate on shared cases and documents.
What kind of support do you provide?
We provide comprehensive support including email support for Solo plans, priority support for Team plans, and dedicated account management for Enterprise clients. Our support team includes legal technology experts who understand both the technical and legal aspects of your practice.
Can EchoFelix integrate with my existing legal software?
EchoFelix is designed to work alongside your existing legal practice management software. We're developing integrations with popular legal software platforms, and our Enterprise plan includes custom integration services. Contact us to discuss your specific software requirements.
What happens to my data if I cancel my subscription?
You retain full ownership of your data. Upon cancellation, you can export all your documents and case files. We securely delete your data from our servers after a 30-day grace period, ensuring complete data removal while giving you time to transition if needed.
Is EchoFelix suitable for different types of legal practice?
Yes, EchoFelix is designed to work across various legal practice areas including corporate law, litigation, family law, property law, and more. The AI adapts to different legal specialties and can be customized for specific practice areas. We're continuously expanding our legal knowledge base.
How do I get started with EchoFelix?
Getting started is simple: 1) Book a free demo to see EchoFelix in action, 2) Choose your plan (Solo, Team, or Enterprise), 3) Complete the 5-minute setup process, 4) Start using AI to transform your legal practice. Our team provides onboarding support to ensure you get maximum value from day one.
What if I have more questions not covered here?
We're here to help! Contact our support team through the Contact page, or book a personalized demo where we can address your specific questions and show you how EchoFelix can benefit your particular practice. Our legal technology experts are always available to assist.
Still Have Questions?
Book a personalized demo to see EchoFelix in action and get answers to your specific questions.